311 Call Center Service Request Data - Archived 2013-2014
This data shows the source of 311 requests and the wait time to speak to an agent when dialing 311 for years 2013-2014.
For the new 311 dataset (refreshed daily), see https://data.lacity.org/A-Well-Run-City/MyLA311-Service-Request-Data-2016/ndkd-k878