Providing a Citywide System of Single Point Access to Domestic Violence Information, Resources, and Referrals to a Diverse Population: An Evaluation of the City of Chicago Domestic Violence Help Line, 2004-2005
This study was a 2-year evaluation of the City of Chicago Domestic Violence Help Line. The Help Line was a unique telephone service functioning as a clearinghouse for all domestic violence victim services in the Chicago metropolitan area. The service was toll-free, multi-lingual, confidential, and operated 24-hours, …